The following shipping terms apply for all products:

All ravenjack’s packages are sent out to our customers by DHL courier service. The tracking number is sent to our customers by email once the order has been shipped, which allows the customer’s package to be tracked online.

Deliveries to countries within the EU usually take between 2-8 business days. Please keep in mind that usual delivery times can vary depending on destination, and are dependent on entry into the country along with other variables.

Our most important task is to ensure your absolute satisfaction. We will always strive to reach that target.


There are a few important things to keep in mind when returning a product you purchased. You can return unwanted items by post within 14 working days of receipt of your goods.

  • You have 14 calendar days to return an item from the date you received it.
  • Only unopened items that have been purchased directly from Us.
  • Please ensure that the item you are returning is repackaged with all elements.

Ship your item back to us

Firstly This email address is being protected from spambots. You need JavaScript enabled to view it. who will provide you will full return instructions.